identity_check_updated
Identity Check Updated Event Examples
{
"createdAt": "2025-08-06T16:23:31.313Z",
"customerId": "2171a758-5221-472d-8504-7432b9f810ar",
"escalationReasons": null,
"externalCustomerId": "8e588d98-2564-4811-adcb-aa2e58f76d01",
"id": "22fb6d55-9ddf-4c89-a831-77b9658e339p",
"level": 3,
"rejectLabels": [],
"rejectType": null,
"rejections": 0,
"result": "clear",
"resultDescription": null,
"status": "completed",
"updatedAt": "2025-08-06T16:27:26.240Z"
}
{
"createdAt": "2021-11-16T16:02:38.800Z",
"customerId": "pc34dbf7-0c44-422e-88cc-3b2cf5c88bb3",
"escalationReasons": [],
"externalCustomerId": "2175482b-9e26-4c6e-8364-888e7dc936ok",
"id": "80578d64-112f-49e8-a600-6194981d62e1",
"level": 2,
"rejectLabels": ["Document Incomplete"],
"rejectType": "retry",
"rejections": 2,
"result": "rejected",
"resultDescription": null,
"status": "completed",
"updatedAt": "2025-08-06T15:36:56.034Z"
}
| Field | Type | Description |
|---|---|---|
createdAt | string | Time at which the object was created. Returned as an ISO 8601 string. |
customerId | string | The identifier of the customer the transaction is associated with. |
escalationReasons | string | null | Whether the user’s KYC was reviewed and the reason. One of null or kyc_review. |
externalCustomerId | string | null | An identifier associated with the customer, provided by you. |
id | string | Unique identifier for the user. |
level | number | Know Your Customer (KYC) level of the user. |
rejectLabels | string | null | The KYC failure reason. One of Poor Image Quality, Document Incomplete, Expired Document, ID Not Supported, Data Mismatch, Address Mismatch, or Other. |
rejectType | string | null | One of final, retry, level2Request, or level3Request. |
rejections | number | Number of KYC rejections. |
result | string | Whether the user passed or failed KYC. One of clear or rejected. |
resultDescription | string | null | The user’s KYC failure reason. |
status | string | The user’s KYC status. One of initiated, pending, or completed. |
updatedAt | string | Time at which the object was last updated. Returned as an ISO 8601 string. |